Custom boxes for an e-shop: 22% smaller parcels and 40% less damage

The challenge:

The client ran a steadily growing e-shop with thousands of shipments a month. They had been using one-size-fits-all boxes and standard void fill, which caused several problems:

• Packaging far too large for small products

• High shipping costs because of parcel volume

• Customer complaints about damaged shipments

• Needless waste from void-fill material

Our solution:

Custom-made boxes matched to the client’s product range

1. Packaging audit – we went through the top 100 best-selling products and analysed their dimensions and specifics.

2. Box design – we created 6 box types covering most of the range, eliminating empty space inside the packaging.

3. Better product protection – we chose stronger constructions wherever the goods needed extra protection.

4. Branding and user experience – we added the option of printing a logo and artwork for a "wow" effect on unboxing.

5. Optimised deliveries – the client chose a combination of regular production runs and storage at our premises, easing the pressure on their own space.

Results (within 3 months of implementation):

Conclusion:

A tailored approach to packaging can significantly affect both the economics and how customers perceive the brand. This case shows that at higher order volumes an investment in custom boxes pays for itself within the first few months.

Who is this solution for?

• E-shops with regular sales

• Manufacturers who need to ship goods safely

• Companies that want to cut costs and improve the delivery experience

• Brands that want to stand out with their own designed packaging

Curious what we could do for you?
Send us your product dimensions and quantities – you will have a quotation within 48 hours. If you use other boxes today, send us their size or a photo and we will compare price and design.

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